Table of contents

Configuration item menu

Each of the Requeste modules can hold actions that are specific to that particular module only.
These actions are selectable from the Row action drop-down list.

The Row action on the CI list window holds the following actions:

New sub-CI
This function opens a New CI dialog for creating a new sub-CI for Configuration Item selected in the table. This function is not selectable if multiple rows are selected from list window.

Copy
This function opens Copy CI dialog, which asks if you want to copy also sub-CIs of the Configuration item.

Hierarchy view/List view
This function switches between list window and hierarchy view